What makes us outstanding?

1.Inheriting the craftsmanship
We are proud to be a professional manufacturer of crystal craft and also enjoy the process of creating every crafts by our hands. Every piece is hand-cut by skilled craftsman who are always working in this industry more than a decade.

2.Selecting best material
The materials we choose in our production are top class and the most important one is environment friendly, such as K9 optical crystal and 24%-30% lead crystal but instead of the materials with tension,contamination and bubbles;

3.Strong design ability
Having the design and development ability, our highly skilled team approaches all projects with energy and creativity. They can give you every possibility on your imagined products.

4.Stable quality control
Every piece will pass a quality control of purity, tension, contamination,scratches, bubbles, angles and size before they deliver to customers. We can supply high quality product stably.

5.Sincere customer service
We guarantee friendly and efficient customer service with all projects delivered on time and on schedule.

What is your usual turnaround time?
Our usual turnaround time is 7 to 15 working days after receiving your deposit of the order or full payment. We will make every attempt to meet your deadline within this time frame.

Will my items be individually boxed?
Yes! All our products will first cling wrapped and then in a box with silk cloth , die-cut foam or velvet cloth inside. These items are designed to protect the item through the long distance shipping. Decorative gift box is available at no additional charge.

What shipping method do you use?
For sample delivery, we generally ship via DHL，UPS, and FedEx, or by air. Shipping method sometimes are determined by our clients. For large orders, our customer practice is to ship by sea from Shanghai port. Our Customer Service will offer you more information about shipping.

What is your payment term?
30% deposit before production, balance before shipment via T/T, Paypal, western union,etc.

What is the minimum order quantity?
We don’t have MOQ limited, but the price varies based on different quantities.

What is your general export packing?
All our exporting goods are strongly packed to avoid any unnecessary breakage. If no specific request from our customer, we generally pack the goods with our normal packing material. For gift box packing, there is no additional cost. Please be sure to let us know which packing your prefer.

What is your principle on samples?
For samples of our current designs, there is no sample making fee. In most cases, samples are free of charge when freight is collect. Most of our clients are willing to supply us their DHL ,UPS or Fedex number. Sometimes, if the samples are in high value, it is supposed to charge sample fees refundable only if minimum order is placed. Our Customer Service will alert you this charges before ordering.

Do you make all of your products?
Yes, all of our products are produced in house by hand. This enables us to ensure top quality and meet your delivery requirements